Human-centred AI integration

We’re navigating one of the biggest shifts organisations will face in their lifetimes. AI promises transformation, but the path from promise to reality is anything but clear. Organisations are at varying levels of AI adoption with many being ahead of the curve, but still facing issues with the cultural shift and pace of change. The pilots are running, the questions are mounting, and somewhere between the hype and the technical complexity, the human element gets lost. 

That's where we come in. We believe in a truly human centred approach to AI integration and scaling. 

The real challenge isn’t the technology

The AI revolution is reshaping every industry, every business model, every way of working. Yet transformation requires more than technology, it demands strategic vision, cultural evolution, ethical frameworks and leadership capacity to guide organisations through fast change. Whether you’ve already started experimenting with AI, or you’re at the beginning of the journey, we want to work with you.

It requires a strategy that connects to your business, AI-informed people who will get it over the line and capability building across teams who need to use these tools, not just understand them in theory. We develop leaders who can navigate ethical questions, workforce implications and rapid cultural shifts.

Working with us

We partner with organisations to navigate AI integration. We operate with rigour, balance and excellence within highly regulated and complex organisations, working closely within risk constraints. Balancing client needs with business strategy and commercial awareness, We systematically develop high quality processes and frameworks which enable strong decision making and strategic capabilities.

The path from AI experimentation to real transformation requires the right combination of technical expertise, strategic clarity, and deep respect for the human dimensions of change.

We have forged strong partnerships and vendor relations across the digital transformation and fintech ecosystem, and are able to advise on high quality, vetted providers to solve your AI and technology needs.

Our services

  • AI Strategy

    We develop comprehensive AI strategies aligned with your business objectives, market opportunity, and organisational values. We create clear pathways and containers to develop and build out sustainable solutions that deliver business success.

  • CX Transformation

    From 90-day sprints that take you from research and audits to AI use-case identification and live pilots. Targeted customer experience transformations that shift metrics and provide proof of concept for bigger business cases.

  • Leadership & Future Skills

    Building AI fluency through workshops that demystify the technology and give practical application to the tools available. Helping executives and teams develop the mindset, vision, and critical thinking to lead AI transformation in a way that maximises human potential and expertise.

Barclays

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Evelyn Partners

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Natwest

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Western Union

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RBS International

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Bestinvest

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Coutts

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Rathbones

Barclays | Evelyn Partners | Natwest | Western Union | RBS International | Bestinvest | Coutts | Rathbones

Contact us

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